If all else fails, try resetting the Alexa-enabled device back to factory defaults to fix the issue. Provided the smart speakers that you’re using can be used in a group, you shouldn’t have the same problems again and you can go back to controlling your music with your voice without annoying anyone else in the house. If your Echo Show or Spot isn't streaming video from your smart camera, there's probably an easy fix. Double check whether Kasa App can remotely control the device or not. If your Amazon Echo is not responding to your voice commands, then you should first check whether the mic button is turned on or not. Microsoft is only do occasional security updates now for it. Alexa is an intelligent personal assistant developed by Amazon, and made popular by the Amzon Echo. i[btoa('video intelligence start')].init(config); Text_Color: '', 47 comments. Next, head to the Bluetooth settings on your device or app in order to pair, as normal. If the Wi-Fi is down, the Echo appears offline. Cancel. 1. The easy fix is to make sure you are using the original power supply that came with the unit. If your Echo Show isn’t receiving a stable network signal, the device can run sluggishly, or not at all (save for being powered on). }; Won't connect to Wi-Fi. Videos you watch may be added to the TV's watch … Here you can identify common misheard words and perhaps express them more clearly. With decades of experience, our Tech Pros are passionate about making technology work for you. It's already answered in the comments, but I try to summarize it here. hide. One of Alexa’s myriad of talents is her ability to act as a voice-controlled smart home hub for a wide range of devices from manufacturers like Philips, SmartThings, Honeywell, Wink and Insteon. Although our experiences with the Alexa-enabled devices have been pain-free thus far, here are some of the Amazon Echo problems you may experience, complete with suggestions for how to resolve them. Do not use: Internet Explorer, the old default web browser in Windows 8.1 and below. The Echo Show is a relatively simple device in that it does not contain many components. Using echo. Agreed. Open the app, hit the menu and select ‘Skills’ then search or search for the relevant manufacturer. Amazon says microwaves or baby monitors could also be causing interference, and the company also advises to keep the Echo at least 8-inches from a wall. Then I can give the command to "Turn on All Lights". Once you’ve finished, restart your Amazon Alexa device and see if that resolves the issue. Chris Smith is a freelance technology journalist for a host of UK tech publications, including Trusted Reviews. Tap to unmute. The Echo does send the RTSP "DESCRIBE" message and the following response is sent to the Echo but right away it disconnects and sends "DESCRIBE" a few more times before saying it is not responding. Hold the button in until the light ring turns orange and you’re good to go. Posted by 1 year ago. When you start your batch from a really slow drive (like a network share) this can get more worse. It may need a bridge like the SmartThings or Wink hub. Close. I have a group called "All Lights" which contains all my lights. It’s just a convenience & brevity thing, but I wish it would work. The Echo supports the Advanced Audio Distribution Profile (A2DP SNK) and Audio / Video Remote Control Profile (AVRCP) so ensure the device you’re attempting to connect matches up. #mc-embedded-subscribe-form .mc_fieldset{border:none;min-height: 0px;padding-bottom:0px;}. If that doesn’t help and everything else on the network is working well, you might want to think about repositioning your Echo away from devices that may be interfering with the signal. The Amazon Echo speaker range is hugely popular, with many houses having multiple speakers now. I just had to replace my iPhone and, after restoring my backup, the Alexa app knew about the Auto but would not connect. However, if you’re experiencing intermittent performance, it’s likely down to Wi-Fi interference. ... "Hmmmm, Camera is not responding… You can change the wake word in the Alexa app by choosing Settings  > Your Echo > Change wake word. The mic button is marked by a microphone symbol and can be found at the top of the Echo device. Try one of these things: Check if both Alexa and Echo buds are connected to the internet. Firstly, make sure your device is actually compatible with the Echo. The list of compatible devices can be found here. I got an Auto and set it up with no problems. https://howtl.com/why-is-alexa-not-responding-to-my-voice-commands If you’re connection is less than 0.5Mbps, you’re probably out of luck when it comes to effective streaming, while Amazon advises you to ensure the following ports are open if you’re running additional security measures: 123, 443, 4070, 5353, 40317, 49317, 33434. Font: '', Of course, you can always hit the microphone button on the top of the Echo in order to temporarily prevent her from eavesdropping on your conversations and TV shows. ChannelID: '5f2bc16e3709e324807ce0c1', var scp = v.createElement("script"), Alexa is designed around your voice. It must have connected to Smarthome to have reached the cameras but is not … scp.src='https://s.vi-serve.com/tagLoader.js'; is a bad choice, as it fails when there exists a file named echo without extension in the current directory. :). setTimeout( function() { Restart Echo. If not, check your internet access and remote control settings. I had the same issue with some wemo lights. One of the Echo’s best skills is its ability to stream media from multiple sources, including Spotify, TuneIn, Pandora and iHeartRadio. (v.getElementsByTagName('head')[0] || v.documentElement.appendChild(v.createElement('head'))).appendChild(scp); #mc-embedded-subscribe-form input[type=checkbox]{display: inline; width: auto;margin-right: 10px;} Check the Echo buds settings within the Alexa app – you might have muted the microphone. Alexa’s voice recognition naturally improves as it gets to know you, but there are ways to avoid repeating yourself. Check if the router is … It’s a feature designed to lower the volume to give Alexa a chance of hearing what you’re saying. */ One of Alexa’s myriad of talents is her ability to act as a voice … You're signed out. Or you could try making a group just called "Lights". This is how we make money. All the functions worked as expected. save. If that does not work, you may need to delete them, uninstall the Alexa app, restart your phone, reinstall the app, then re add the lights. Interference From Foreign Devices #mergeRow-gdpr fieldset label {font-weight: normal;} FontSize: '', If devices in your house have a habit of defaulting to the BT Openzone hotspot within you’re router, this will cause problems. Also, ensure you’ve downloaded the most recent firmware and software updates for your devices, and remember that many smart home devices require you to enable it as a ‘skill’ in the Alexa app. Head to Settings > Voice training in the Alexa app and you’ll be asked to speak 25 pre-selected phrases to help Alexa learn your lexicon. Press question mark to learn the rest of the keyboard shortcuts. It indicates a lack of echo dot response. That’s what the tech support folks advised me to do. However, discovery and connection isn’t always smooth sailing. He's based in South Florida, USA. Try removing the echo from the group and adding it back in. Up Next. DivID: '', Is Alexa close to noisy appliances like air conditioning vents, the TV, stereo or dishwasher? Keywords: '', Unfortunately, the only other choices are the rather un-fun “Amazon” and “Echo”. I’ve checked for updates as well as power cycled the device. Your set up *should work. Wireless connection could have been lost. Edge, the current default web browser in Windows 10. We recommend a hard reset … Go to the app’s Settings and hit History. To re-pair the devices, say “Pair” around Alexa to place the Echo in discovery mode. You can also reduce the congestion on your Wi-Fi network by removing unused devices from the network. Through the process of elimination, the parts that are proving faulty may be narrowed down quite simply. Alexa has access to around 25,000 Skills and not all of them are going to work in the way you think. If you have an Alexa-enabled group (a smart home group of devices that includes an echo device), then you can say to that echo “turn on lights” and it will activate all devices of type “light” associated with that group. Alexa isn’t pairing with smart-devices. list of compatible devices can be found here. } ); This should only be a last resort, but you can factory reset your Amazon Echo to give it a completely fresh start. Here are some of the best IFTTT recipes. Archived. First, you're not going to be able to control music apps like … Alexa typically sits around completely dormant until called upon … Related: Best Alexa skills. }; You’ll need to use a pin (or something equally small and pointy). PlacementID: 'plte5ygLBZuT8RrDXzB', What’s the response you get when you try to say “turn on the lights”? Check the Wi-Fi connectivity. Here's how to fix it. Thanks in advance if you know any tips. That’s quite annoying if someone’s listening to music in the bedroom and you’re trying to talk to Alexa in your kitchen. window.addEventListener( 'load', function() { Start by using the voice training tool. Why does the device’s status Show “Offline” on Alexa? scp.onload = function() { Alexa-enabled groups are supposed to be smart enough to know you mean the lights associated with it, without specifying which ones. Sometimes the Alexa Skill can lose its connection to the Hue, and the easiest way to fix it is to remove and re-add. Echo Show not responding to “Stop”. There’s a reset button next to the power adapter. Not sure if “lamps” would cause this as well. Tap on your Echo device, select Bluetooth and Clear all paired devices. This way you can use voice controls to control multiple devices with a single command, such as “turn off bedroom lights.”. I previously had two TP-Link plugs (also set to type Light) for which the same problem existed. Finally, note your position. She's always on—just ask for information, music, news, weather, and more. Reset the Alexa-enabled device to factory defaults. However, Alexa is still not responding to your voice commands. /r/AmazonEcho is a community centered around the Amazon Echo, or as we like to call her - Alexa. Echo Auto Not Responding. 73. Faulty Changes. If that’s the problem, follow the steps outlined above. The next step, of course, is to follow the set-up instructions for the smart home device before asking Alexa to discover it. There are some minor issues with this. We’re just making the switch to saying “lights” ourselves since some of our rooms were plugs instead of bulbs, and they’re all working so long as the echo is seen as part of the group. The site may not work properly if you don't, If you do not update your browser, we suggest you visit, Press J to jump to the feed. /* Add your own Mailchimp form style overrides in your site stylesheet or in this style block. config = { Authored by: Support.com Tech Pro Team. scp.async = true; If the button is off, then you should turn it on. For that, remove the … Other devices, like Philips Hue, don’t require a ‘Skill’ and can be linked just by asking Alexa to “Discover devices” while pressing the button on the Philips Hue bridge. Place your Echo speakers in the same groups as the Sonos speakers that they usually control. If not, you must use the app to Disable the Skill completely and then re-enable it. Try reboot the device and re-discover on Alexa. You can pretty much do everything you can do with Alexa on an Echo device, with a couple of exceptions. BG_Color: '', #mergeRow-gdpr {margin-top: 20px;} scp.type = "text/javascript"; Why would that even work? 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